These Terms and Conditions (“Terms and Conditions”) govern your use of the Rosedene Lodge website located at www.rosedenelodge.com, and also the Rosedene Lodge mobile application.
By accessing and using the website or mobile application you agree to be bound by the Terms and Conditions set out in this legal notice. If you do not wish to be bound by these Terms and Conditions, you may not access either the website or the mobile application.
Rosedene Lodge reserves the right to change, modify, add to, or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. It is your responsibility to periodically check these Terms and Conditions on the website for changes or updates. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
View our Deposit and Cancellation Policy
WHO WE ARE
We are Stars Away Investments 54 CC t/a Rosedene Lodge, a private company duly registered and existing under the laws of South Africa: Registration Number: 2007/124999/23; Physical Address: 3 Rosedene Road, Sea Point, Cape Town 8005; Telephone number: +27 21 430 7037.
The sole member of Stars Away Investments 54 CC: Michael T.W. End
The main business of Rosedene Lodge is a guest house offering accommodation, catering, and leisure services. Rosedene Lodge’s website: www.rosedenelodge.com
and our e-mail address: email@example.com
All rates are subject to the below:
- Per room per night
- Subject to change without prior notice
TERMS AND CONDITIONS OF THE SITE
All rights in and to the content, which includes but is not limited to the text, graphics, logos, buttons, icons, images, photographs, audio clips, databases, and software, of this website or mobile application are reserved and retained by Rosedene Lodge, its affiliates or subsidiaries or any other third party owner of such rights. Except as specified in these Terms and Conditions, you are not granted a license or any other right including without limitation under copyright, trademark, patent, or other intellectual property right in or to the content.
You may not copy, reproduce, distribute, republish, download, display, post, or transmit in any form or by any means, material on this website or mobile application. You may not use the website or mobile application for offensive, defamatory, incorrect, or untrue disclosure to any persons.
All trademarks, logos, and icons may not be used without the prior written permission of Rosedene Lodge. Any unauthorized use of the Rosedene Lodge website or mobile application may result in the termination of your account at any time.
We reserve the right to change or discontinue the content and/or services available from the Rosedene Lodge website or mobile application without prior notice. Rosedene Lodge may also suspend or terminate the website or mobile application at any time without prior notice.
You shall not decompile and/or reverse engineer the source code of the website or the mobile application.
These website Terms and Conditions shall apply in respect of all persons accessing this website or mobile application, or otherwise providing Rosedene Lodge with Personal Information, including minors. If you are a minor (under 18 years of age), you may use this website or mobile application only with the supervision of a parent or guardian. If you represent that you are of sufficient legal age to use this website or mobile application you will be bound by legal obligations and liabilities that you may incur as a result of your use of this website or mobile application and the services. You agree to supervise all usage by minors of this website or mobile application under your name or account.
You are responsible for maintaining the confidentiality and security of your name and password for access to the website or mobile application and you accept full liability for all activities that occur on or related to the website or mobile application under your name. You may not impersonate another user accessing the website or mobile application, nor provide false information to gain access to the website or mobile application.
Without limiting the generality of the foregoing, the website or mobile application could include technical, typographical, or other inaccuracies and you are urged to contact your own professional advisors to confirm all information contained on the website or mobile application prior to placing reliance thereon. Changes are periodically made to the information herein and these changes will be incorporated in new additions of this website or mobile application.
Only with prior written permission, may a third party site link to this website or mobile application provided that the link is pointed directly to the homepage of the Rosedene Lodge website only. The link may not portray Rosedene Lodge, or its products or services in a false, misleading, derogatory, or offensive manner. You may not use the Rosedene Lodge logo or any other proprietary graphic or trademark as part of the link without the express written permission of Rosedene Lodge.
LIMITATION OF LIABILITY
Although reasonable steps have been taken to ensure the accuracy and completeness of the contents, data and information on the website or mobile application, there may be instances where such information proves inaccurate or incomplete. Before making any decision or taking any action which might affect you or your business you should consult your own professional advisors, and take all reasonable steps to ensure and verify the accuracy of the contents, data, and information obtained from this website or mobile application. Due to the nature of the Internet, Rosedene Lodge is unable to guarantee that any products and services or any website accessible by the website or mobile application are virus or error-free. We therefore suggest that you check all e-mails, attachments, and files before downloading them. Both this website and mobile application are controlled, operated, and administered by Rosedene Lodge from its offices as set out below within the Republic of South Africa. Rosedene Lodge makes no representation that the content is appropriate or available for use in certain locations or countries. Access to the website or mobile application from territories or countries where the content is illegal is prohibited. You may not use this website or mobile application in violation of South African export laws and regulations. If you access this website or mobile application from locations outside of South Africa, you are responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the High Court of South Africa in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between Rosedene Lodge and you with regard to the use of the content and this website and mobile application.
Rosedene Lodge, and any holding company, supplier, employee, director, partner, affiliate and agent, and any third party owner of rights or products (“the Owners”) make no warranty or representation as to the availability, accuracy, or completeness of any third-party content accessible via an Internet link. Neither Rosedene Lodge nor the Owner shall be held responsible for any direct or indirect special, consequential, or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the content of the website or mobile application or any functionality thereof, or of any linked website, even if Rosedene Lodge is expressly advised thereof. You are encouraged to report untrue, inaccurate, defamatory, or any other information necessary to Rosedene Lodge. Rosedene Lodge will not be liable for costs incurred by you to obtain professional advice relating to any
Rosedene Lodge Terms and Conditions in any section of the Rosedene Lodge website or mobile application.
The guest hereby agrees on behalf of himself and the members of his Party that it is a condition of his/their residence at Rosedene Lodge that neither Rosedene Lodge, its landlord, employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence or wrongful act of any person in the employment of Rosedene Lodge.
LINKS TO OTHER WEBSITES
The Rosedene Lodge website or mobile application may contain links to other sites which are not within our control. These other websites will have their own policies and we cannot be held responsible for these or any other terms and conditions that may be within these sites. Rosedene Lodge does not accept any liability or any loss or damage as a result of the products, services, content, or information obtained through these third-party websites.
You agree to comply with all laws applicable within the Republic of South Africa relating to the use of the Rosedene Lodge website or mobile application.
Payment options accepted on site: Payment may be made in cash, via Visa or MasterCard, or by instant bank transfer, the details of which will be provided on request.
Merchant Outlet country and transaction currency: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.
Card acquiring and security:
On-site at Rosedene Lodge in Sea Point & within South Africa (in ZAR (Rand):
Card transactions will be acquired for Rosedene Lodge via a reputable payment provider (e.g. Yoco), no credit card details are stored through Rosedene Lodge.
Customer details separate from card details: No customer credit card details will be accepted from Rosedene Lodge. All credit card details are separately entered by the client on the payment provider’s secure link or site.
Alternatively, Rosedene Lodge may provide a secure payment link (e.g. through Yoco).
All online reservations from our website:
Card transactions will be acquired for Rosedene Lodge through a reputable payment provider (e.g. Stripe, Adumo), no credit card details are stored through Rosedene Lodge.
You agree to be financially responsible for any financial transactions made by you on this website or mobile application (as well as for use of your account by others, including without limitation, minors). You agree that the reservation facilities of this website or mobile application shall be used only to make legitimate reservations. You understand that overuse or abuse of the reservation facilities of this website or mobile application may result in you being denied access to such facilities, at the sole discretion of Rosedene Lodge. For any reservations or other services for which fees may be charged, you agree to abide by these Terms and Conditions as well as, that payment of all amounts shall be paid by you when due and that you shall comply with all rules and restrictions regarding rates and charges as well as in respect of the availability of products or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this website or mobile application.
All costs associated with your stay as well as the booking procedure and cancellation policy at the Rosedene Lodge are accessible via the website or mobile application or telephonically. Payment may be made online by credit card through a sufficiently secure payment system. The payment system allows for review, corrections, and withdrawal by you prior to placing the final order.
By effecting payment via our website or mobile application, the transaction constitutes an electronic transaction as defined in the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”), and that a binding agreement has been concluded between Rosedene Lodge and you authorizing us to deduct or to debit the credit card for payments for services rendered to you.
Your hand signature shall not be required for authorization purposes. Payment may be made online by credit card through a sufficiently secure payment system. The payment system allows for review, corrections, and withdrawal by you prior to placing the final order.
In terms of Section 42(2)(j) of ECTA, you acknowledge and agree that Section 44 of ECTA will not apply to transactions concluded via the website or mobile application.
Responsibility: Rosedene Lodge takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of services & goods.
LIMITATIONS OF ACTION AGAINST US
Rosedene Lodge offers you the ability to file complaints via the “Contact Us” service of the website www.rosedenelodge.com. Currently, Rosedene Lodge does not subscribe to any alternative dispute resolution code or mechanism. In the event that you need to contact Rosedene Lodge for purposes related to these Terms and Conditions,
PLEASE USE THE FOLLOWING:
This website was most recently updated on the 31. July 2023